For any professional firm, the truest measure of long term success is its capacity to delivery and sustain "client satisfaction" at the highest level. Reputation First Title has achieved the pinnacle of success for consistently delivering incomparable customer service. Reputation First Title was founded on that principle and is universally recognized as the industry leader. The team continues to distinguish themselves by providing impeccable quality, professionalism and intense client focus. Simply said no one does it better
I have used Reputation First Title Agency and Pamela Ewald for 100% of my refinance business since the company's inception. I also encourage realtors who are not currently working with Reputation First to give them a opportunity to provide them with outstanding title services. The entire staff is is extremely customer-service oriented and very knowledgeable about the title industry. You cannot receive any better legal advice when it comes to title work then from there on site attorney John Shepard. If you have never used Reputation First before, please give them the opportunity to wow you. You will be glad you did!!!
Kim Tortora, President of Reputation First Agency is one of the few remaining business that display old school style of Customer Service. Her company is one that actually cares about both the quality of the job and the timeliness of a deadline. They do the extra as a standard practice, and are pleasant about it in this highly competitive business we are in today. They are also involved in the Community as well as supporting their Business Partners in the area. So if you want first class service and accurate results you cannot do better then Reputation First Title Agency.
The most memorable moment of working with Reputation First Title Agency was the first time I was introduced to them. We had a different title agency botch a deal that was suppose to close in 2 days. The lender had suggested to move the deal to Reputation First and stated they would get everything done in time. The deal already had issues outside of title work. Reputation First came in and straightened everything out in less then a day and a half and we closed on time. Since that time I have sent all my business to Reputation First. Plus they have a great staff who provide great customer service, and a fun closing atmosphere where, cookies, drinks, popcorn, nachos are served along with good humor.
I have worked with Kim and her second company "Reputation First" when she was building Reputation with her family at First Michigan Title. This company's expectation has similar family virtues that exceed in excellence and experiences. The customer service and family friendliness has always brought my 25 years of real estate to her door step. Keep up the great work!!!!